This Privacy Policy (hereinafter referred to as "Policy") describes how LYQMEE (hereinafter referred to as "we", "our" or "LYQMEE") collects, uses, stores and protects your personal data in connection with the use of the LYQMEE mobile application (hereinafter referred to as "the Application" or "the Platform"). LYQMEE is committed to protecting your privacy and processing your personal data transparently, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. This Policy applies to all users of the Application and complements our Terms of Service. By using the Application, you accept the practices described in this Privacy Policy. ## 1. DATA CONTROLLER The data controller for personal data is: **LYQMEE** **Email:** contact@lyqmee.com **Address:** 5 rue du chemin vert - 92400 COURBEVOIE ## 2. PERSONAL DATA COLLECTED ### 2.1 Data collected via forms We collect personal data that you provide to us directly when registering and using the Application, including: - **Name and surname** - **Email address** - **Date of birth** - **Username/pseudonym** - **Free personal information** that you choose to share in your profile - **Information related to your training sessions** (programs created, exercises performed, performance, statistics) ### 2.2 Payment information For users who create or subscribe to paid programs, we collect: - **Billing information** processed exclusively by our secure payment partner **Stripe** - LYQMEE does not store any banking data or credit card information - Only information necessary for subscription management is retained ### 2.3 Technical and connection data We automatically collect certain technical information when you use the Application: - **IP address** - **Device type and operating system** - **Unique device identifier** - **Application version** - **Geolocation data** (if you have given your authorization) ## 3. CONNECTION DATA AND COOKIES LYQMEE uses connection data (date, time, internet address, protocol of the visitor's computer or phone, pages viewed) and cookies (small files stored on your computer, tablet or phone) on its Application to identify you, remember your visits, and benefit from audience measurement and statistics of the Application, particularly relating to pages viewed. You can consent, refuse or choose the type of cookies you accept to be placed on your computer, tablet and smartphone terminals. A cookie is a text file placed and read particularly during your navigation on the Application, regardless of the type of terminal equipment used. ### 3.1 Types of cookies used For your information to be as clear as possible, you will find below the description of the proprietary cookies used on the Application and their purpose: #### 3.1.1 Functional and technical cookies Functional and technical cookies mainly improve your navigation on the Application. They send information to our Application and your device: - Storage of information related to a form - Maintaining your login session - Display and language preferences - Application features #### 3.1.2 Audience measurement cookies The Application's audience measurement cookies help us understand how the Application is used in order to improve the quality of the services offered to you: - **Google Analytics**: to analyze traffic and use of the Application - **Facebook Pixel**: to measure the effectiveness of our advertising campaigns and improve our services ### 3.2 Cookie management You can modify your cookie preferences at any time in the Application settings or your browser. Refusing certain cookies may limit certain Application features. ## 4. PROCESSING PURPOSES Your personal data is processed for the following purposes: ### 4.1 Service provision - Creation and management of your user account - Access to Application features - Personalization of your user experience - Backup of your programs and training sessions ### 4.2 Payment and subscription management - Processing subscriptions to paid programs - Management of creator remuneration - Billing and accounting ### 4.3 Communication and support - Communication regarding your account and our services - Technical support and user assistance - Application-related notifications ### 4.4 Service improvement - Analysis of Application usage - Improvement of existing features - Development of new features - Statistical and audience measurements ### 4.5 Legal obligations - Compliance with our legal and regulatory obligations - Fraud and abuse prevention - Application and user security ## 5. LEGAL BASIS FOR PROCESSING The processing of your personal data is based on the following legal bases: - **Consent**: for optional features and non-essential cookies - **Contract performance**: for providing Application services - **Legitimate interest**: for improving our services and security - **Legal obligation**: for compliance with our regulatory obligations ## 6. DATA RETENTION Your personal data is retained for the following periods: ### 6.1 Account data - **Throughout the duration of your registration** on the Application - **3 years after deletion** of your account for legal obligations ### 6.2 Payment data - Retained according to **legal accounting retention obligations** (generally 10 years) - Banking data is managed exclusively by Stripe according to their own policies ### 6.3 Connection data and cookies - **12 months maximum** for connection data - Variable duration for cookies according to their type and purpose ### 6.4 Usage data - Retained during your registration period - Anonymized data retained for usage statistics ## 7. DATA STORAGE AND TRANSFER ### 7.1 Data location Your personal data is primarily **stored in Europe** on secure servers meeting European security standards. ### 7.2 Transfers outside the European Union Your data may be transferred to countries outside the European Union in the following cases: - **Use of Stripe** for payment processing (United States) - **Technical service providers** located outside Europe for certain specialized services - **Analysis services** such as Google Analytics These transfers are governed by **appropriate safeguards** in accordance with GDPR: - Standard contractual clauses approved by the European Commission - Service provider security certifications - European Commission adequacy decisions ## 8. DATA SHARING ### 8.1 General principle LYQMEE does not sell, rent or share your personal data with third parties for commercial purposes. ### 8.2 Authorized sharing Your data may be shared in the following cases: - **Service providers**: for service provision (hosting, payment, analysis) - **Legal obligations**: in case of request from competent authorities - **Rights protection**: to protect our rights, our security or that of users - **Consent**: with your explicit agreement ### 8.3 Main service providers - **Stripe**: secure payment processing - **Hosting providers**: secure data storage in Europe - **Analysis services**: Google Analytics, Facebook Pixel ## 9. DATA SECURITY LYQMEE implements all appropriate technical and organizational measures to protect your personal data: ### 9.1 Technical measures - **Encryption** of sensitive data - **Secure protocols** for transmissions (HTTPS/TLS) - **Strict access controls** to data - **Regular and secure backups** ### 9.2 Organizational measures - **Staff training** on data protection - **Security and incident management procedures** - **Regular security audits** - **Strict internal confidentiality policy** ## 10. YOUR RIGHTS In accordance with GDPR, you have the following rights regarding your personal data: ### 10.1 Right of access You can obtain confirmation that your data is processed and access to this data. ### 10.2 Right of rectification You can correct your inaccurate or incomplete data directly in the Application or by contacting us. ### 10.3 Right to erasure You can request deletion of your data under certain conditions, particularly by deleting your account. ### 10.4 Right to restriction You can restrict the processing of your data under certain conditions. ### 10.5 Right to portability You can retrieve your data in a structured format and transfer it to another service. ### 10.6 Right to object You can object to the processing of your data for legitimate reasons. ### 10.7 Right to withdraw consent You can withdraw your consent at any time for processing based on consent. ### 10.8 Exercising your rights To exercise these rights, you can: - **Use the Application settings** - **Contact us** at: contact@lyqmee.com - **Write to us** at: 5 rue du chemin vert - 92400 COURBEVOIE We undertake to respond to your requests within one month. ## 11. COMPLAINTS If you believe that the processing of your personal data constitutes a violation of GDPR, you have the right to lodge a complaint with the competent supervisory authority: **Information Commissioner's Office (ICO)** **Address:** Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF **Phone:** 0303 123 1113 **Website:** https://ico.org.uk ## 12. MINORS The Application is reserved for people aged 13 or over. We do not knowingly collect personal data from children under 13. If we learn that a child under 13 has provided us with personal data, we will delete this information from our servers. ## 13. POLICY MODIFICATIONS LYQMEE reserves the right to modify this Privacy Policy at any time. Users will be informed of significant changes by notification in the Application or by email. The date of last update is indicated at the top of this Policy. We encourage you to regularly consult this page to stay informed of our data protection practices. ## 14. CONTACT For any questions concerning this Privacy Policy or the processing of your personal data, you can contact us: **Email:** contact@lyqmee.com **Address:** 5 rue du chemin vert - 92400 COURBEVOIE